We consider ourselves very fortunate to have such a diverse and technically capable team of employees, many of whom are world-class specialists in their field. We believe that great customer service only comes from a great, well-integrated team.
Starting as an Apprentice Technician in 1987, I have had over 30 years' experience in the motor trade. During this time, I have held positions of Service Manager and Aftersales Manager for a number of franchised motor dealers. More recently since 2009, I have progressed my career with Autoguard Warranties and now manage a range of key functions such as the IT systems, Human Resources and Facilities Management.
I have been in the motor trade for over 40 years, starting as a Car Valeter and rising through the individual Departments to Dealer Principal at main dealer level. My Journey has allowed me to gather a high level of experience in all aspects of the industry from shop floor to Departmental Management and Administration levels. For the last 10 years, I have combined my motor trade experience with my knowledge of the warranty industry to enable me to deliver effective sales support to our customers.
I have over 40 years' experience in the motor trade, starting as an apprentice technician working my way up to Aftersales Manager. I have worked for Volvo, Toyota and Mercedes franchised dealers, and also an independent used car business. I have been with Autoguard Warranties Ltd since June 2011.
With over 30 years of management aftersales experience within franchised main car dealerships, I have worked closely with car manufacturers and customers to provide an excellent level of service at all times.
We are based in state-of-the-art offices near the village centre of Frimley, Surrey. Our location is well served by public transport and Frimley train station is only a ten-minute walk. If travelling by car we are positioned close to Junction 4 of the M3.
What our customers say about us …
Mr S Rickard