Testimonials

I could not fault the claims process or the refund time.

I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.

I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.

“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”

Andy - Auto Hub Northampton 

https://www.autohubnorthampton.co.uk/  

https://www.facebook.com/autohubnorthampton/

Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went. 

“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”

21 March 2018

First class service! No Fuss, no hassle and my claim has been paid out swiftly.

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.

Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."

It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.

I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.

At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.

To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.

In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.

In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.

2 June 2020

Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!

I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.

Thank you for your great honourable service.

12 February 2018

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.