Frequently Asked Questions
Here are some of the most frequently asked questions we receive here, or that we are asked when we are out and about. If you have a specific query please do not hesitate to give us a call or send us an email.
How do I become an Autoguard dealer?
Do I have to be FCA approved to sell your products?
No. Autoguard are directly approved with the FCA and therefore if you are not currently registered, we can sign you up as an Appointed Representative. Alternatively, we run products that do not require FCA approval. For more information please fill out the Enquiry form on this website, call our head office on 08432 271499 or email us on firstname.lastname@example.org.
What products do you have?
We have a wide range of products covering extended warranty and Guaranteed Asset Finance. Please see the Products page for more information, or fill out the Enquiry form on this website, call our Head Office on 08432 271499 or you can email us on email@example.com.
Do I receive any training?
Yes. You’re local Autoguard agent will provide on-site training and on going support.
Who are you insured by?
Autoguard currently use multiple ‘A’ rated insurers for our different schemes around the world. In the UK, we are insured through Ageas Insurance Ltd through UK General Insurance. For more information please see the ‘Insurance’ section our website.
What do I do in the event of a claim?
Please contact our claims department on 08432 271499 prior to any work going ahead in order for you to obtain an authority number.
In the event that a problem occurs over a weekend or a bank holiday please fill out a claim form. Alternatively you can log the details of the claim on our Out of Hours messaging service.
Is there an excess on the policies?
No. Autoguard provide cover from day one with no excess. Please see your policy documentation for full details of what is covered + terms & conditions.