Testimonials

"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"! 

Helpful staff and a blessing with customer support. Thank you.

I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

Thank you for your care and attention. First class!

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.

I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.

I would like to thank the staff that helped when I called today, all were very helpful.

Thank you for your great honourable service.

12 February 2018

As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."

First class service! No Fuss, no hassle and my claim has been paid out swiftly.

“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”

21 March 2018

Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.

I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.

Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.