Testimonials
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
Very pleased with the service that I received. I would not hesitate to recommend.
Thank you for your care and attention. First class!
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
I could not fault the claims process or the refund time.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”