Testimonials
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I could not fault the claims process or the refund time.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Very pleased with the service that I received. I would not hesitate to recommend.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
I am in receipt of your cheque and thank you for your kind attention to the matter.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!