
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
I am in receipt of your cheque and thank you for your kind attention to the matter.
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
I would like to thank the staff that helped when I called today, all were very helpful.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.