Testimonials

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.

No fuss or problems!

I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.

Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went. 

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”

21 March 2018

A quick email, to thank you all for your excellent service.

“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”

21 March 2018

Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.

I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.

I could not fault the claims process or the refund time.

I am in receipt of your cheque and thank you for your kind attention to the matter.

At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.

I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.

As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.

I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.