Testimonials
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
Very pleased with the service that I received. I would not hesitate to recommend.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”
Andy - Auto Hub Northampton
https://www.autohubnorthampton.co.uk/
https://www.facebook.com/autohubnorthampton/
Thank you for your great honourable service.
12 February 2018
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
I could not fault the claims process or the refund time.