Testimonials
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I would like to thank the staff that helped when I called today, all were very helpful.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
Helpful staff and a blessing with customer support. Thank you.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I could not fault the claims process or the refund time.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
Thank you for your great honourable service.
12 February 2018
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
Thank you for your care and attention. First class!
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."