Testimonials

Thank you for your care and attention. First class!

I would like to thank the staff that helped when I called today, all were very helpful.

I was very happy with the service and friendly staff.

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit. 

"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."

I am in receipt of your cheque and thank you for your kind attention to the matter.

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.

I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.

Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!

Very pleased with the service that I received. I would not hesitate to recommend.

"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"! 

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.

A quick email, to thank you all for your excellent service.

Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.