
Thank you for your great honourable service.
12 February 2018
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
Thank you for your care and attention. First class!
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
The service was excellent in every way, very professional thank you very much.