
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
“I have been with Autoguard for many years now and can honestly say that they have been extremely helpful when needed. Their service has been great and they are always available to try and help out when I need them. I would definitely suggest them to any dealer looking for a warranty provider.”
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
No fuss or problems!
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
The service was excellent in every way, very professional thank you very much.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.