
I am in receipt of your cheque and thank you for your kind attention to the matter.
I would like to thank the staff that helped when I called today, all were very helpful.
I could not fault the claims process or the refund time.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”
Andy - Auto Hub Northampton
https://www.autohubnorthampton.co.uk/
https://www.facebook.com/autohubnorthampton/
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
No fuss or problems!
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
Thank you for your great honourable service.
12 February 2018
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!