
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
Helpful staff and a blessing with customer support. Thank you.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
I was very happy with the service and friendly staff.
I would like to thank the staff that helped when I called today, all were very helpful.
I am in receipt of your cheque and thank you for your kind attention to the matter.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018