Testimonials
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
I could not fault the claims process or the refund time.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
I was very happy with the service and friendly staff.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
Thank you for your great honourable service.
12 February 2018
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
The service was excellent in every way, very professional thank you very much.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.