
I could not fault the claims process or the refund time.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I am in receipt of your cheque and thank you for your kind attention to the matter.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
Thank you for your great honourable service.
12 February 2018
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."