
I could not fault the claims process or the refund time.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
Thank you for your great honourable service.
12 February 2018
I am in receipt of your cheque and thank you for your kind attention to the matter.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
No fuss or problems!
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
I would like to thank the staff that helped when I called today, all were very helpful.
Thank you for your care and attention. First class!
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.