Testimonials

Thank you for your great honourable service.

12 February 2018

Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit. 

To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.

In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.

In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.

2 June 2020

This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!

I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

I would like to thank the staff that helped when I called today, all were very helpful.

I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.

Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went. 

It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.

Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.

"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”

21 March 2018

“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”

21 March 2018

At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.

I could not fault the claims process or the refund time.

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.

Thank you for your care and attention. First class!