Testimonials

I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.

I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.

Helpful staff and a blessing with customer support. Thank you.

As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.

"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."

I would like to thank the staff that helped when I called today, all were very helpful.

I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.

At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.

First class service! No Fuss, no hassle and my claim has been paid out swiftly.

I could not fault the claims process or the refund time.

Thank you for your care and attention. First class!

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.

The service was excellent in every way, very professional thank you very much.

Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.

A quick email, to thank you all for your excellent service.

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."