Testimonials
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
No fuss or problems!
“I have been with Autoguard for many years now and can honestly say that they have been extremely helpful when needed. Their service has been great and they are always available to try and help out when I need them. I would definitely suggest them to any dealer looking for a warranty provider.”
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
Very pleased with the service that I received. I would not hesitate to recommend.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
Helpful staff and a blessing with customer support. Thank you.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
I am in receipt of your cheque and thank you for your kind attention to the matter.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."