
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
No fuss or problems!
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
The service was excellent in every way, very professional thank you very much.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”
Andy - Auto Hub Northampton
https://www.autohubnorthampton.co.uk/
https://www.facebook.com/autohubnorthampton/
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I could not fault the claims process or the refund time.
Helpful staff and a blessing with customer support. Thank you.