
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
Helpful staff and a blessing with customer support. Thank you.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
Very pleased with the service that I received. I would not hesitate to recommend.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
Thank you for your great honourable service.
12 February 2018
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
The service was excellent in every way, very professional thank you very much.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I am in receipt of your cheque and thank you for your kind attention to the matter.