Testimonials
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
I could not fault the claims process or the refund time.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
Thank you for your care and attention. First class!
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
Helpful staff and a blessing with customer support. Thank you.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I was very happy with the service and friendly staff.