
The service was excellent in every way, very professional thank you very much.
I am in receipt of your cheque and thank you for your kind attention to the matter.
I was very happy with the service and friendly staff.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
I would like to thank the staff that helped when I called today, all were very helpful.
I could not fault the claims process or the refund time.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.