Testimonials
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
“I have been with Autoguard for many years now and can honestly say that they have been extremely helpful when needed. Their service has been great and they are always available to try and help out when I need them. I would definitely suggest them to any dealer looking for a warranty provider.”
I could not fault the claims process or the refund time.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
Helpful staff and a blessing with customer support. Thank you.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!