Testimonials
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I could not fault the claims process or the refund time.
“I have been with Autoguard for many years now and can honestly say that they have been extremely helpful when needed. Their service has been great and they are always available to try and help out when I need them. I would definitely suggest them to any dealer looking for a warranty provider.”
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”
Andy - Auto Hub Northampton
https://www.autohubnorthampton.co.uk/
https://www.facebook.com/autohubnorthampton/
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
Very pleased with the service that I received. I would not hesitate to recommend.
Helpful staff and a blessing with customer support. Thank you.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
I was very happy with the service and friendly staff.