
Very pleased with the service that I received. I would not hesitate to recommend.
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
Thank you for your care and attention. First class!
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
Thank you for your great honourable service.
12 February 2018
I am in receipt of your cheque and thank you for your kind attention to the matter.
I could not fault the claims process or the refund time.
Helpful staff and a blessing with customer support. Thank you.