
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
Thank you for your care and attention. First class!
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
The service was excellent in every way, very professional thank you very much.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
I was very happy with the service and friendly staff.
I could not fault the claims process or the refund time.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
I would like to thank the staff that helped when I called today, all were very helpful.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
Very pleased with the service that I received. I would not hesitate to recommend.
I am in receipt of your cheque and thank you for your kind attention to the matter.
Helpful staff and a blessing with customer support. Thank you.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.