Testimonials

This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!

Thank you for your great honourable service.

12 February 2018

Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!

At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.

First class service! No Fuss, no hassle and my claim has been paid out swiftly.

Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went. 

I am in receipt of your cheque and thank you for your kind attention to the matter.

I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.

I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.

"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”

21 March 2018

To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.

In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.

In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.

2 June 2020

I would like to thank the staff that helped when I called today, all were very helpful.

I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.

Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!

My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.

Thank you for your care and attention. First class!

I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.