Testimonials
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
I could not fault the claims process or the refund time.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
Thank you for your care and attention. First class!
I am in receipt of your cheque and thank you for your kind attention to the matter.
Helpful staff and a blessing with customer support. Thank you.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
The service was excellent in every way, very professional thank you very much.
I would like to thank the staff that helped when I called today, all were very helpful.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
Thank you for your great honourable service.
12 February 2018
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."