Testimonials

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

No fuss or problems!

Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.

Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!

“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”

21 March 2018

I am in receipt of your cheque and thank you for your kind attention to the matter.

I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.

I could not fault the claims process or the refund time.

Thank you for your care and attention. First class!

Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!

To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.

In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.

In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.

2 June 2020

Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.

"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”

21 March 2018

I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.

I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.

I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.

High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.