Thank you for your great honourable service.
12 February 2018
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
No fuss or problems!
I could not fault the claims process or the refund time.
Very pleased with the service that I received. I would not hesitate to recommend.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
I was very happy with the service and friendly staff.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I could not fault your service, very glad that I took out extended warranty.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
Thank you for your care and attention. First class!
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
I would like to thank the staff that helped when I called today, all were very helpful.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
Helpful staff and a blessing with customer support. Thank you.
I am in receipt of your cheque and thank you for your kind attention to the matter.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.