Testimonials
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
I could not fault the claims process or the refund time.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
The service was excellent in every way, very professional thank you very much.
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Thank you for your great honourable service.
12 February 2018
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
Thank you for your care and attention. First class!
I am in receipt of your cheque and thank you for your kind attention to the matter.