
The service was excellent in every way, very professional thank you very much.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
Thank you for your great honourable service.
12 February 2018
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
I was very happy with the service and friendly staff.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018