
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
Very pleased with the service that I received. I would not hesitate to recommend.
No fuss or problems!
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
Thank you for your great honourable service.
12 February 2018
I am in receipt of your cheque and thank you for your kind attention to the matter.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
Thank you for your care and attention. First class!
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.