
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
I am in receipt of your cheque and thank you for your kind attention to the matter.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
Thank you for your great honourable service.
12 February 2018
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
Helpful staff and a blessing with customer support. Thank you.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
“I have been with Autoguard for many years now and can honestly say that they have been extremely helpful when needed. Their service has been great and they are always available to try and help out when I need them. I would definitely suggest them to any dealer looking for a warranty provider.”
The service was excellent in every way, very professional thank you very much.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I would like to thank the staff that helped when I called today, all were very helpful.
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!