
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
Thank you for your great honourable service.
12 February 2018
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
I am in receipt of your cheque and thank you for your kind attention to the matter.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
Thank you for your care and attention. First class!
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
No fuss or problems!
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
“I have been with Autoguard for many years now and can honestly say that they have been extremely helpful when needed. Their service has been great and they are always available to try and help out when I need them. I would definitely suggest them to any dealer looking for a warranty provider.”
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
The service was excellent in every way, very professional thank you very much.
I could not fault the claims process or the refund time.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!