Testimonials
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
I would like to thank the staff that helped when I called today, all were very helpful.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Thank you for your great honourable service.
12 February 2018
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
I was very happy with the service and friendly staff.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
No fuss or problems!