Testimonials
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
“I have been with Autoguard for many years now and can honestly say that they have been extremely helpful when needed. Their service has been great and they are always available to try and help out when I need them. I would definitely suggest them to any dealer looking for a warranty provider.”
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
I could not fault the claims process or the refund time.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
Helpful staff and a blessing with customer support. Thank you.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!