
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
No fuss or problems!
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
Thank you for your care and attention. First class!
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
Thank you for your great honourable service.
12 February 2018
Helpful staff and a blessing with customer support. Thank you.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
The service was excellent in every way, very professional thank you very much.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.