
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
I was very happy with the service and friendly staff.
I would like to thank the staff that helped when I called today, all were very helpful.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.