
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
No fuss or problems!
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
Helpful staff and a blessing with customer support. Thank you.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
The service was excellent in every way, very professional thank you very much.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I am in receipt of your cheque and thank you for your kind attention to the matter.