
I could not fault the claims process or the refund time.
I was very happy with the service and friendly staff.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
Helpful staff and a blessing with customer support. Thank you.
I am in receipt of your cheque and thank you for your kind attention to the matter.
It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
Thank you for your great honourable service.
12 February 2018
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
No fuss or problems!