Testimonials

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.

Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!

I was very happy with the service and friendly staff.

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."

http://www.ashautocar.co.uk/

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went. 

I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.

I am in receipt of your cheque and thank you for your kind attention to the matter.

"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"! 

This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.

Helpful staff and a blessing with customer support. Thank you.

Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!

Very pleased with the service that I received. I would not hesitate to recommend.

"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."

Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.

“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”

21 March 2018