
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
Very pleased with the service that I received. I would not hesitate to recommend.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
I could not fault the claims process or the refund time.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
Thank you for your great honourable service.
12 February 2018
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.