Testimonials
I could not fault the claims process or the refund time.
I am in receipt of your cheque and thank you for your kind attention to the matter.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
Thank you for your great honourable service.
12 February 2018
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
I was very happy with the service and friendly staff.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
No fuss or problems!
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
The service was excellent in every way, very professional thank you very much.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
First class service! No Fuss, no hassle and my claim has been paid out swiftly.
Thank you for your care and attention. First class!
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.