Testimonials
I am in receipt of your cheque and thank you for your kind attention to the matter.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I could not fault the claims process or the refund time.
Thank you for your great honourable service.
12 February 2018
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Very pleased with the service that I received. I would not hesitate to recommend.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
Thank you for your care and attention. First class!
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
I would like to thank the staff that helped when I called today, all were very helpful.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.