Testimonials
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
Thank you for your care and attention. First class!
No fuss or problems!
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
Very pleased with the service that I received. I would not hesitate to recommend.
I was very happy with the service and friendly staff.
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.