
I would like to thank the staff that helped when I called today, all were very helpful.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
I could not fault the claims process or the refund time.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
I was very happy with the service and friendly staff.
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
The service was excellent in every way, very professional thank you very much.
No fuss or problems!
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!