
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
Very pleased with the service that I received. I would not hesitate to recommend.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
Helpful staff and a blessing with customer support. Thank you.
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I would like to thank the staff that helped when I called today, all were very helpful.
I could not fault the claims process or the refund time.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
Thank you for your care and attention. First class!
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.