Testimonials
Thank you for your care and attention. First class!
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
I am in receipt of your cheque and thank you for your kind attention to the matter.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
Helpful staff and a blessing with customer support. Thank you.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.
I could not fault the claims process or the refund time.