Testimonials

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."

It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.

Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.

I would like to thank the staff that helped when I called today, all were very helpful.

I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.

"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”

21 March 2018

I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.

My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.

"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."

http://www.ashautocar.co.uk/

To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.

In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.

In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.

2 June 2020

The service was excellent in every way, very professional thank you very much.

At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.

I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.

I could not fault the claims process or the refund time.

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.

Helpful staff and a blessing with customer support. Thank you.