Testimonials

Thank you for your great honourable service.

12 February 2018

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

The service was excellent in every way, very professional thank you very much.

Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!

My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.

"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"! 

First class service! No Fuss, no hassle and my claim has been paid out swiftly.

“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”

Andy - Auto Hub Northampton 

https://www.autohubnorthampton.co.uk/  

https://www.facebook.com/autohubnorthampton/

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.

I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.

I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

I am in receipt of your cheque and thank you for your kind attention to the matter.

"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”

21 March 2018

Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit. 

I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.

Very pleased with the service that I received. I would not hesitate to recommend.

It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.