
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I am writing to express my gratitude and surprise at the way my case was handled. The process was so straight forward I couldn’t believe it. I am very pleased with the results and will be extending my cover. Congratulations on a seamless service.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
Thank you for your care and attention. First class!
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
Thank you for your great honourable service.
12 February 2018
I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.
As a new dealer I found the set up process very easy. My Area Sales Manager listened to my business requirements and is in regular contact.
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
No fuss or problems!
"We have worked with many different warranty companies from the AA to the
Rac and all those in between but have failed to find a company that
offers the same level of service as Autoguard."
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
“We have been dealing with Autoguard for over 5 years, over those years we have built an excellent relationship with them and also our account manager Richard is always on hand to answer any questions when and whenever, they’re very supportive in many areas, and have also increased our profits. We look forward to carrying on our relationship for the years to come.”
The service was excellent in every way, very professional thank you very much.
I am in receipt of your cheque and thank you for your kind attention to the matter.
A simple process for making a claim which clearly points out what is covered eliminating undue confusion.