
A quick email, to thank you all for your excellent service.
As always you have been very quick and efficient and a pleasure to deal with.
8 February 2018
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
I would like to thank the staff that helped when I called today, all were very helpful.
"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."
Thank you for your care and attention. First class!
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
Thank you for your great honourable service.
12 February 2018
Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!
I am in receipt of your cheque and thank you for your kind attention to the matter.
"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"!
Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit.
I would like to say an incredibly big thank you for the professional and effective way your staff have conducted themselves. I am extremely delighted with all aspects of your business and would have no qualms in recommending you to any of my friends.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
The service was excellent in every way, very professional thank you very much.
Helpful staff and a blessing with customer support. Thank you.
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.