
Thank you for your great honourable service.
12 February 2018
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
Great company with excellent service. I would highly praise Allan Fox who helped me through the procedure, he was fantastic!
It’s great to be able to rely on Autoguard to look after my customers, even when they are unable to bring the car back to me for repair. This level of support is why I use Autoguard.
This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!
I was very happy with the service and friendly staff.
Helpful staff and a blessing with customer support. Thank you.
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
“We have been using Autoguard Warranties for over 7 years now and always found them to be competitive, knowledgeable and professional and are always on hand to help with anything we need. We would highly recommend using them to anyone.”
21 March 2018
Very pleased with the service that I received. I would not hesitate to recommend.
Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.
“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”
Andy - Auto Hub Northampton
https://www.autohubnorthampton.co.uk/
https://www.facebook.com/autohubnorthampton/
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
No fuss or problems!
I am in receipt of your cheque and thank you for your kind attention to the matter.
To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.
In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.
In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.