Testimonials

I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.

I could not fault the claims process or the refund time.

Very pleased with the service that I received. I would not hesitate to recommend.

Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit. 

High quality point of sale material, allowing me to easily explain the different levels of cover to my customers.

Thank you for your care and attention. First class!

No fuss or problems!

My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.

"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."

I am in receipt of your cheque and thank you for your kind attention to the matter.

I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

First class service! No Fuss, no hassle and my claim has been paid out swiftly.

Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.

I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.

It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.

Helpful staff and a blessing with customer support. Thank you.