Testimonials
I could not fault the claims process or the refund time.
“We have an excellent working relationship with Autoguard Warranties, the products they offer are unique with great levels of cover and the Claims are processed quickly and efficiently. They are by far the best Warranty Company we have ever used and we would highly recommend them.”
21 March 2018
I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.
My claim was handled in a professional and efficient way when my starter motor failed and I have received my cheque today.
I would like to thank the staff that helped when I called today, all were very helpful.
Autoguard Warranties online system allows us to register and upgrade policies easily. The administration team are quick to respond to any requests.
"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."
At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.
"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.
Not once have I had cause to complain about your service but more importantly neither have my customers.
Our area manager is always on hand when we need him and does exactly what he says he is going to do.
This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.
A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.
Thank You and Well done for such a great service."
Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went.
Thank you for your care and attention. First class!
I dealt with Andrea Lapworth who was very helpful. This was my first dealing with Autoguard and I was impressed with how fast the claim was dealt with.
Helpful staff and a blessing with customer support. Thank you.
“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”
Andy - Auto Hub Northampton
https://www.autohubnorthampton.co.uk/
https://www.facebook.com/autohubnorthampton/
Very pleased with the service that I received. I would not hesitate to recommend.
I just wanted to say a massive thank you for all of your help and everyone that I spoke to. Your customer service is outstanding.
I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.
Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!
"We have been working with Autoguard now for 2 and half years and they offer exceptional service. All claims are handled quickly and professionally and the administration and claims team are very helpful and friendly. I would be very happy to recommend their services.”
21 March 2018
"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales. From the point of contact with Richard our account manager through to dealing with claims for customers the process is an easy one. We find Autoguard an excellent company to deal with, they are most helpful and consistent."