Testimonials

I could not fault the claims process or the refund time.

"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."

I wish to express my thanks for your helpfulness in this regard. I would like to add that the garage were most impressed by your positive approach to their request, not many companies are as helpful as yourselves.

At first I thought oh no, this is going to be my worst nightmare having to deal with a warranty company. How very wrong I was! After the first contact everything moved quickly, including payment.

It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.

I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.

The service was excellent in every way, very professional thank you very much.

This was my first ever claim through a warranty scheme so I didn't know what to expect. It was all made surprisingly straight forward and hassle free. Thank you!

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."

Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went. 

Using Autoguard Warranties has allowed me to offer varied and tailored solutions to my customers. This has helped increase my profit. 

"We have been dealing with you a little over 12 months now and I felt it would be remiss of me if I didn’t extend to you how happy we are with the service we receive from your company.

Not once have I had cause to complain about your service but more importantly neither have my customers.

Our area manager is always on hand when we need him and does exactly what he says he is going to do.

This is a breath of fresh air for us and customer satisfaction is a priority for our business and you give us exactly what we want. We go to great trouble and expense that every car we sell is prepared to the best it can be to ensure warranty claims are kept to a minimum but you have dealt with every claim with empathy and professionalism.

A big thank you to our area manager and Autoguard, you are a credit to your industry. We will continue to ensure claims are kept to a minimum but we know we are in good hands in the event that a claim is made.

Thank You and Well done for such a great service."

3 March 2020

I would like to thank you for your efficient manner and politeness in dealing with my claim. You have made it as stress free as possible.

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

“We have been using Autoguard for our warranty needs for over 5 years now and built a strong working relationship with them. Their products are market leading and the service we receive from them is second to none. I would recommend that anyone looking for a warranty partner seriously consider Autoguard.”

Andy - Auto Hub Northampton 

https://www.autohubnorthampton.co.uk/  

https://www.facebook.com/autohubnorthampton/

Autoguard Warranties have a very experienced and helpful claims team with a high level of technical knowledge.

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.

I would recommend the warranty to anyone. The work was completed by my local garage so I did not have to make the 120 mile round trip back to the selling dealer. The warranty company paid £1600.00 for the work without any problems.